International postal services to Japan, Singapore and Argentina have been restored.
You can view the list of countries currently affected by international postal disruptions in our Bing customer portal on the verify address page (login required).
We will continue to provide updates as these services are restored. If you have any questions please contact Bing customer service on 1300 309 800, or email us at customerservice@bingmail.com.au
The Federal Government announced yesterday they will temporarily adjust Australia Post’s Performance Standards to reflect the operating constraints and limitations that have resulted from COVID-19. Under the temporary changes, Australia Post will no longer provide its priority letters service. The changes will apply until 30 June 2021, subject to review.
Due to global COVID-19 related disruptions in the logistics industry our international postal carrier has temporarily suspended delivery to 80+ destinations. To view the entire list of effected countries please log into the Bing Customer Portal and proceed to the Verify Address page, this will be updated as destinations open and close.
Any letters that are submitted to a suspended destination will be rejected at lodgement and will be reported back in the return mail report. When the situation changes we will keep you updated.